Privacy policy
Last updated: January 25, 2026
iLure (“we”, “us”, “our”) operates this website and online store, including all related content, features, tools, products and services (the “Services”). Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products to you.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from our website, or otherwise communicate with us.
By accessing or using any part of the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We collect personal information that you voluntarily provide to us and information that is collected automatically when you use our Services.
Information you provide directly
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment and transaction details (processed securely via third-party payment providers)
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Account information, if you create an account
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Communications with us (emails, contact forms, customer support messages)
Information collected automatically
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Device information (browser type, IP address, operating system)
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Usage data (pages viewed, products browsed, interactions with the website)
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Cookies and similar tracking technologies used to enhance user experience and analytics
How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill orders, payments, shipping, returns, and refunds
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To communicate with you regarding your orders, account, or inquiries
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To provide customer support
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To improve and optimize our website, products, and Services
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To send marketing communications, promotions, or newsletters (you may opt out at any time)
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To detect and prevent fraud, security issues, or misuse of our Services
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To comply with legal and regulatory obligations
Sharing Your Personal Information
We may share your personal information with trusted third parties only as necessary, including:
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Shopify, which powers our online store
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Payment processors and financial service providers
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Shipping and fulfillment partners
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Analytics and marketing service providers
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Legal or regulatory authorities, when required by law
All third parties are required to protect your information and use it only for the purposes for which it was disclosed.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable essential site functionality
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Analyze site traffic and performance
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Improve your shopping experience
You can manage or disable cookies through your browser settings, though some features of the site may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.
Children’s Privacy
Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Data Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Request a copy of your data (data portability)
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Object to or restrict certain processing activities
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Opt out of marketing communications
To exercise your rights, please contact us using the details below.
International Data Transfers
Your information may be transferred to and processed outside your country of residence, including countries that may have different data protection laws. Where required, we rely on legally approved mechanisms to safeguard such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:
Email: info@i-lure.com