Refund policy
At iLure, we believe a refined shopping experience includes clarity and confidence.
Returns
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We offer a 14-day return window from the date your order is delivered.
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Items must be unused, unworn, and returned in their original packaging.
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Earrings are non-returnable for hygiene reasons, unless faulty.
Refunds
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Once your return is received and inspected, you will be notified of the approval status.
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Approved refunds will be issued to the original payment method.
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Refund processing may take a few business days, depending on your payment provider.
Non-returnable items
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Earrings (unless defective)
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Gift cards / vouchers
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Final sale items
Shipping & stock
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All items are shipped from available stock.
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Orders are processed and shipped within 5 business days.
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Shipping is free.
Damaged or incorrect items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery, and we’ll take care of it promptly.
📩 For any return or refund requests, please contact:
info@i-lure.com